Frequently Asked Questions

Everything you need to know about your IDA+S experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but generally arrive within 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that final sale items are not eligible for return.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Afterpay.

Are your materials sustainably sourced?

At IDA+S, we prioritize ethical manufacturing. 80% of our current collection is made from organic or recycled fibers, and we partner exclusively with fair-trade certified factories.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer support team.